Your privacy and security are of the utmost importance to CashEdge, and we are committed to safeguarding any information that you share with us. In order to provide our Services, we must obtain certain personal information from you regarding your accounts and financial relationships. Our pledge is to keep this information secure and to use it only as you so authorize.
The Personal Information CashEdge collects:
- CashEdge does not gather any personal information if you are merely
visiting our Web site. You can visit our site, read about our products
and services without having to volunteer any information about
- CashEdge only requests your personal and financial information at
the time that you register to use our aggregation and funds transfer
services, in which case you will be asked to provide the following:
- User ID and a Password that you create.
- First and last names, addresses and e-mail account information.
- Basic security-related data such as social security number,
date of birth, city of birth and mother's maiden name.
- Your user profile information will allow us to authenticate and
verify your identity so that you may indeed create an account with us to use our services.
We collect only such information as you knowingly provide to us
or specifically authorize us to obtain on your behalf.
- CashEdge's technology allows you to aggregate financial information
and allows you to transfer funds from bank, brokerages and other
accounts that you maintain with various financial institutions.
In order to provide such services, it is necessary for CashEdge to
access your third party accounts at financial institutions on your
behalf. To enable this access, you will need to provide us with all
such information that is required by your financial institution,
such as bank account numbers. We will use this information only on
your behalf, to access your third party accounts and to carry out
your instructions. Please know that when you provide us with your
financial institution passwords, this information is completely
encrypted in a manner that makes the actual password inaccessible
to CashEdge, its employees and any third parties. Currently, the
CashEdge funds transfer service is available only in the United States.
CashEdge stores your personal information on a secure server based in
the United States of America.
How CashEdge uses Your Information and
who has access to it:
- CashEdge uses your personal information to provide you with our
services, to notify you of any product updates, and changes to our
- CashEdge does not sell or exchange any personally identifiable
financial or otherwise information, or account login information to
any (i.e. non-affiliate of CashEdge) third party. With an affiliated
party we may share your personally identifiable information, including
verifying your identity with and confirming that you own the accounts
at the specific banks and financial institutions from which you choose
to "aggregate" your accounts or transfer funds. We may also, in the
necessary course of delivering our services, and for internal risk
management purposes (for example to confirm that you have sufficient
funds to support substantial money transfers), share personally
identifiable information with an intended partner to authenticate the
information that you have supplied.
- If you do not agree to the sharing of information per the
aforesaid, we recommend that you do not sign-up for our services.
- CashEdge does reserve the right to share anonymous,
non-individualized and identity-blind aggregated data.
- CashEdge also reserves the right to disclose or report personally
identifiable information as permitted by law (for example, if CashEdge
has a "good faith belief" that it is required to do so in order to (i)
comply with applicable law or with legal process (ii) protect and
defend the rights or property of CashEdge; (iii) enforce the terms of
this Policy or CashEdge's User Agreement, etc).
- CashEdge will for the purpose of address and credit verification
and risk management where it is necessary, exchange information with
credit reporting agencies, reputable reference sources and
- CashEdge-authorized employees and Customer Service
will access your personal and financial information only when
necessary to comply with your requests, maintain your accounts, or
otherwise meet your needs. To keep your information secure, we require
that all of our employees sign strict confidentiality agreements.
Access to sensitive customer information such as customer bank balances
and transaction details, is highly restricted and is limited to only
- We treat information concerning our former customers the same way
we treat information about our current customers.
Choices Customers have:
- CashEdge will keep your personal and account information accurate
and up to date. You can access, review and update your personal
information at any time by clicking on "Profile". You will not be able
to make changes to your third party accounts at financial institutions
through CashEdge. For any problems or to update your Profile you can
notify us at privacy@CashEdge.com.
- If you wish to discontinue your use of the services, you can
unsubscribe at any time by clicking on the "Unsubscribe From Service
Feature" from the Profile Tab or, by writing at CashEdge Inc., 2841
Junction Ave., Suite 101, San Jose, CA 95134.
Security Measures that CashEdge has put in
place to protect your information:
- CashEdge has multiple levels of security, designed especially by
us. In that we take every precaution to protect your information, when
you submit sensitive information, that information is encrypted and
protected with the strongest encryption software available. Your
information is protected both online and off-line using technologic
and physical measures. For information on the specifics of our Security
Architecture, please see CashEdge's Security Policy.
- The use of " Cookies" is an industry standard that
refers to pieces of information that a Web site transfers to your
computer's hard disk for record keeping purposes. By storing
information about your preferences on a particular site, many major
In our case we use "Cookies " to maintain session information
for logged in members and to prevent the need for re-entry of login
information. The "Cookies" used by CashEdge are present
only when you are in session- they are deleted when you log off.
CashEdge does not use "persistent" cookies (that is, cookies
that remain after you log off) to store any personal information on a
browser. If you attempt to disable the session cookies you will no
longer be able to access the CashEdge service.
- CashEdge places your personal and financial information on a
secure portion of our Web site. Your CashEdge login name is always
encrypted. Your CashEdge Password is one-way encrypted (this type of
encryption prevents us from deciphering your CashEdge password).
Your Financial Institution User IDs and Passwords are encrypted using
your CashEdge password (this means that until you log in to CashEdge
and provide us with your password, CashEdge cannot decrypt the User ID
and Password for your third party accounts). Neither our software,
nor that of our employees can decode this information at any time.
- Your CashEdge password is your private key into your account.
You must never share it with anyone and you should change it
periodically. You can change your password at any time by clicking on
PLEASE REMEMBER that if you forget your password, we can reset your
CashEdge account, but you will have to re-enter your User ID's and
Passwords for financial institutions, as we do not have access to this
- After you have finished accessing your CashEdge account, please
remember to log off. This prevents someone else from accessing your
- To preserve your privacy, you will be logged off automatically when
you have been inactive for a period of time. For secure access to your
private information, you will need to log on again. For security reasons
you will be denied access to your account after 3 unsuccessful log in
Third Party Sites
- The CashEdge Web site contains links to other Web sites. Such links
are provided solely as a convenience to you. CashEdge does not endorse
any products or services offered on those sites and is not responsible
for the privacy practices or the content of such Web sites. CashEdge is
not responsible for the personal and financial information that you
provide such parties.
The information and materials contained in these pages are subject to
change. You can review this policy and any updates at any time by going to
our information usage practices that affect your personally identifiable
information, we will notify you by email of the relevant changes.
Regardless of later updates, we will never use the information you submit
under this current policy in a new way without first providing you an
opportunity to opt-out or otherwise prevent that use. You can choose to
opt-out at any time by notifying us either by writing to us at CashEdge Inc.,
2841 Junction Ave., Suite 101, San Jose, CA 95134. Or by sending us e-mail at
By participating in the BBBOnLine and TRUSTe Privacy Program, we have
made a commitment to meet these programs' strict requirements regarding
how we treat your personal and financial information.
CashEdge has been certified by TRUSTe, Thawte, and BBBOnLine to help
promote the principles of disclosure and informed consent on the
Internet. In providing our services to you we abide by the EU Safe
Harbor framework as set forth by the Department of Commerce regarding
collection, use, and retention of data from the European Union.
Further information about BBBOnLine, TRUSTe and Thawte is available
If you have questions or concerns regarding this statement, you should
first contact Privacy Questions, CashEdge Inc., 62841 Junction Ave., Suite 101, San Jose, CA 95134 Or
If you do not receive acknowledgment of your inquiry or your inquiry
is not satisfactorily addressed, you should then contact TRUSTe
TRUSTe Watchdog Dispute Resolution Process.
TRUSTe will serve as a liaison with the Web site to resolve your